Put LiveChat to workacross your business

Yes. MindCloud can integrate LiveChat with our 3,100+ supported apps, including ERPs, accounting systems, CRMs, databases, warehouses, ecommerce platforms, spreadsheets, and the tools your team already uses day to day.

If LiveChat needs to share data with another system, there is almost always a way to connect them.

We commonly find LiveChat integrated with Google Sheets, Gmail, Slack, Google Calendar and many others.

Both. MindCloud can read data out of LiveChat and change records where the connector supports writes, such as Chat, Customer, User, Chat Properties, and Event.

It can also look up read-only records like Agents, Archives, Chats, Routing Statuses, and Threads, so workflows can use that accounting context without implying every object is writable.

MindCloud automates chats, customers, threads, users, events, files, routing status, and chat properties in LiveChat.

You can start and transfer chats, update customer details, tag threads, manage chat participants, send messages and rich postbacks, upload files, and adjust routing status without manual intervention.

MindCloud can list available agents for transfer, set routing status to control agent availability, and transfer chats between agents or departments.

Automating these operations reduces manual handoffs and ensures chats reach the right team in real time.

MindCloud supports tagging and untagging threads, marking events as seen, and listing chat archives for easy retrieval.

You can also follow or unfollow specific chats and update chat properties to add context, keeping your team aligned on conversation status and priorities.

MindCloud can send events, rich message postbacks, and upload files directly into LiveChat chats.

This lets you automate customer notifications, document sharing, and interactive message flows without leaving your workflow or requiring manual copy-paste into the platform.

MindCloud runs on an enterprise-ready integration platform called Gravity. Gravity is a low-code workflow builder that connects your applications together and moves data between them on a schedule, in real time, or on demand.

The LiveChat connector is one of Gravity's pre-built integrations, so you simply plug in LiveChat and start building rather than wiring up the API yourself.

Not unless you want to. You can build it yourself in Gravity, our low-code platform: connect LiveChat and the other app, choose your actions, and run it, with no code required.

Prefer to have it done for you? MindCloud also offers full-service builds. Talk to our team.

Pick the workflow you want to automate, connect LiveChat and the other apps involved, and build your first flow in Gravity. Want it built for you instead?

Talk to our team.