Put Kommunicate to workacross your business

Yes. MindCloud can integrate Kommunicate with our 3,100+ supported apps, including ERPs, accounting systems, CRMs, databases, warehouses, ecommerce platforms, spreadsheets, and the tools your team already uses day to day.

If Kommunicate needs to share data with another system, there is almost always a way to connect them.

We commonly find Kommunicate integrated with Google Sheets, Gmail, Slack, Google Calendar and many others.

Both. MindCloud can read data out of Kommunicate and change records where the connector supports writes, such as Conversation, Attachments, Auto Suggestion Message, Card Carousel Message, and Custom Input Field Message.

It can also look up read-only records like User Detail, so workflows can use that accounting context without implying every object is writable.

MindCloud can create conversations, send messages with rich formatting (attachments, images, videos, cards, forms, buttons, HTML, and suggested replies), manage conversation assignees and status, and retrieve or update user details.

These operations cover the core support automation workflow without requiring custom development.

MindCloud can change conversation assignees in real time, allowing you to route incoming support conversations to specific agents or teams based on automation rules.

This keeps workload balanced and ensures expertise matches ticket complexity without manual intervention.

MindCloud sends rich message templates including cards, carousels, forms, buttons, suggested replies, and HTML content.

This lets you deliver consistent, branded responses from FAQ answers to multi-step forms automatically, reducing agent typing and improving response speed.

MindCloud can retrieve and update user details during conversation workflows. This ensures customer records stay current with resolution notes, preferences, or account changes captured during support interactions, improving future conversations and reporting accuracy.

MindCloud runs on an enterprise-ready integration platform called Gravity. Gravity is a low-code workflow builder that connects your applications together and moves data between them on a schedule, in real time, or on demand.

The Kommunicate connector is one of Gravity's pre-built integrations, so you simply plug in Kommunicate and start building rather than wiring up the API yourself.

Not unless you want to. You can build it yourself in Gravity, our low-code platform: connect Kommunicate and the other app, choose your actions, and run it, with no code required.

Prefer to have it done for you? MindCloud also offers full-service builds. Talk to our team.

Pick the workflow you want to automate, connect Kommunicate and the other apps involved, and build your first flow in Gravity.

Want it built for you instead? Talk to our team.