Sign inGet started
Docs
Get started

Automate tasks across Freshdesk with monday.com

Action
Action

Businesses automate real work through MindCloud every day.

Automate your first task

Use MindCloud Cirra to make Freshdesk and monday.com talk.
Here are some common ways to automate work between them.

Add new Freshdesk contacts to monday.com as itemsTry now
Create items in monday.com for new tickets in FreshdeskTry now
Create updates in monday.com from new ticket notes in FreshdeskTry now
Create subitems in monday.com from new ticket notes in FreshdeskTry now
Update Freshdesk tickets and revise item names on monday.com instantlyTry now
Create Freshdesk tickets from new monday.com board itemsTry now

How MindCloud automates work

MindCloud uses Cirra to give your workplace superpowers.
Use her to powerhouse through your Freshdesk and monday.com work.

Connect your Freshdesk and monday.com. The first step is to give Cirra access to your applications.

Teach Cirra to work between them. Simply explain what you want done between them and how you use them.

Automate that work. All your apps will talk to each other and work together. No technical knowledge needed.

Every action you need

Access 44 actions between Freshdesk and monday.com.
Can’t find an action you need? Let us know.

Get AgentReadRetrieves an agent from Freshdesk by ID.Get Currently Authenticated AgentReadRetrieves the currently authenticated agent from Freshdesk.List AgentsReadRetrieves a list of agents from Freshdesk.Create CompanyCreateCreates a new company in Freshdesk.Delete CompanyDeleteDeletes an existing company from Freshdesk.Get CompanyReadRetrieves a company from Freshdesk by ID.List CompaniesReadRetrieves a list of companies from Freshdesk.Update CompanyUpdateUpdates an existing company in Freshdesk.Create ContactCreateCreates a new contact in Freshdesk.Get ContactReadRetrieves a contact from Freshdesk by ID.List ContactsReadRetrieves a list of contacts from Freshdesk.Soft Delete a ContactDeleteDeletes a contact from Freshdesk without permanently removing it.Update ContactUpdateUpdates an existing contact in Freshdesk.Create NoteCreateCreates a note on a Freshdesk ticket.Create ReplyCreateCreates a reply to a Freshdesk ticket.

Frequently Asked Questions

New to MindCloud? We've got you. Here are some answers to common questions about how MindCloud works with Freshdesk and monday.com.

Apps are the systems your business runs on, like Freshdesk and monday.com. Actions are the things MindCloud can do in those systems, such as finding a record, sending a message, or updating data.

A workflow connects apps and actions in the order your process needs. That's it.

Related integrations

Explore other ways to connect Freshdesk with the apps your team already uses, or browse every Freshdesk and monday.com integrations.

Google SheetsGoogle Sheets connects app workflows across your app stack.GmailGmail connects app workflows across your app stack.SlackSlack connects app workflows across your app stack.Google CalendarGoogle Calendar connects app workflows across your app stack.Google DriveGoogle Drive connects app workflows across your app stack.NotionNotion connects app workflows across your app stack.HubSpotHubSpot connects app workflows across your app stack.Google FormsGoogle Forms connects app workflows across your app stack.MailchimpMailchimp connects app workflows across your app stack.

Connect all of your apps, not just some of them.

You can’t automate business processes end-to-end if you can only connect to half of them.

Request an invite iconRequest an inviteJoin the early access list for the app network built to cover the workflows your business actually runs.Talk to an expert iconTalk to an expertWork with a MindCloud specialist to map the systems, actions, and automations your team needs next.Get updates iconGet updatesFollow new app coverage, product launches, and practical integration notes from the MindCloud team.