Automate tasks across Deskpro with Ontraport

MindCloud connects Deskpro and Ontraport so a workflow can turn work in one system into governed updates in the other.

It can use List Ticket Approvals, Get Ticket Log and List Ticket Logs from Deskpro, combine them with List Contacts, Retrieve Contact Collection Info and Retrieve Contact Object Meta from Ontraport, and run the handoff inside Gravity.

Mainly reading. MindCloud can use Deskpro and Ontraport data as workflow inputs, then route the results through the connected systems that expose write actions.

That keeps the integration honest about what each published connector can change.

Deskpro exposes actions such as List Ticket Approvals, Get Ticket Log and List Ticket Logs.

MindCloud uses those operations to pick up the records, events, or API responses that belong in Ontraport, then maps only the fields your workflow needs.

Ontraport exposes actions such as List Contacts, Retrieve Contact Collection Info and Retrieve Contact Object Meta.

Those actions can create the notification, record update, lookup, or handoff step that should happen after Deskpro data enters the workflow.

The mapping is explicit. MindCloud takes the fields your process needs from Deskpro, transforms them when formats differ, and sends the approved values into Ontraport.

Validation, defaults, and branching live in the workflow instead of being hidden in one-off scripts.

It can. A workflow can branch when required data is missing, route an approval before writing to the next app, or send a review step through Ontraport when its connector supports it.

Failed handoffs stay visible in Gravity for correction and replay.

MindCloud uses Gravity, our integration platform. Gravity provides the connector layer, authentication handling, field mapping, workflow steps, retries, and operational visibility needed to run a Deskpro and Ontraport integration without maintaining brittle custom glue code.

Not unless you want to. You can build the workflow in Gravity by connecting Deskpro, connecting Ontraport, choosing the actions, and testing the flow.

Prefer a managed build? MindCloud can scope, build, launch, and maintain it with you.

Pick the handoff you want to automate, identify the source record or event, and decide what should happen in the other app.

Then connect Deskpro and Ontraport in Gravity, or talk to our team if you want MindCloud to build it with you.