Update Ticket

Updates an existing ticket in Syncro.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

numberrequired

The Syncro ticket ID.

number

string

stringrequired

date

number

string

number

object

array of number

string

number

string

date

string

array of string

array of object

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/syncro/0.0.6/actions/update-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "subject": ""
}'

{
  "success": true,
  "data": [
    {
      "ticket": {
        "comments[]": {
          "body": "string",
          "createdAt": "2026-05-07T12:00:00.000Z",
          "id": 1,
          "subject": "string"
        },
        "contact": {
          "id": 1,
          "name": "Ava Chen"
        },
        "createdAt": "2026-05-07T12:00:00.000Z",
        "customer": {
          "businessAndFullName": "string",
          "id": 1
        },
        "customerBusinessThenName": "string",
        "customerId": 1,
        "dueDate": "2026-05-07T12:00:00.000Z",
        "id": 1,
        "number": 1,
        "priority": "string",
        "problemType": "string",
        "status": "string",
        "subject": "string",
        "updatedAt": "2026-05-07T12:00:00.000Z"
      }
    }
  ],
  "meta": {}
}

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