Update Ticket

Updates an existing ticket in Request Tracker.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

string

Updated ticket owner user ID or username.

number

Updated RT ticket priority value.

string

Updated queue name or ID for the ticket.

string

Updated RT ticket status.

string

Updated ticket subject.

stringrequired

The numeric RT ticket ID.

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/requestTrackerRT/0.0.7/actions/update-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "ticketId": ""
}'

{
  "success": true,
  "data": [],
  "meta": {}
}

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