Correspond on Ticket

Adds a reply to a ticket in Request Tracker.

PUT

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Reply body to add to the ticket.

stringrequired

Content type for the reply body.

string

Optional subject for the correspondence.

stringrequired

The numeric RT ticket ID.

Try this request

Request

curl --request PUT \
  --url "https://connect.mindcloud.co/v1/universal/requestTrackerRT/0.0.7/actions/correspond-on-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "content": "",
  "contentType": "text/plain",
  "ticketId": ""
}'

{
  "success": true,
  "data": [],
  "meta": {}
}

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