QWIC API Documentation
This is the complete API documentation for connecting to the QWIC API using MindCloud's Universal API. If you are new to MindCloud, start with the Introduction to see how one API can sit in front of many different apps.
MindCloud is an integration company that offers one normalized API to access 3,100+ apps from a single place. It cleans up provider-specific quirks, keeps requests and responses consistent, and centralizes authentication so you do not need to manage separate flows for every app. Browse other apps.
Meet QWIC: Automate sales, support, and marketing conversations with AI chatbots. Keep reading to get started.
Quickstart
Before you run your first QWIC request, you need three things:
- A MindCloud account — sign in or create an account at MindCloud.
- A MindCloud API Key — create one in API Keys. Keep it on your server.
- At least one QWIC connection — create or choose one in Connections. Note its
connectionId.
Every QWIC action uses the same URL pattern:
https://connect.mindcloud.co/v1/universal/qWIC/latest/actions/{actionSlug}You need a MindCloud API Key and a QWIC connection. Then call an action such as Fetch Bot Flow:
curl --request GET \
--url "https://connect.mindcloud.co/v1/universal/qWIC/latest/actions/fetch-bot-flow" \
--header "Authorization: Bearer $MINDCLOUD_API_KEY" \
--get \
--data-urlencode "connectionId=$CONNECTION_ID"Every response comes back in the same envelope, with your rows in a data array:
{
"success": true,
"data": [
{ "id": "1042", "name": "Ava" }
],
"meta": {}
}After your first request works, use Shape your requests to control arguments, pagination, filtering, fields, and errors.
Authentication
Authentication has two layers. Your MindCloud API Key authenticates the request to MindCloud, sent as a Bearer token in the Authorization header. The connectionId selects the connected QWIC account that should run the action. MindCloud stores and refreshes the QWIC credentials behind that connection, so you never send provider tokens with your requests.
Pass connectionId in the query string for GET and DELETE actions, and in the JSON body for POST, PUT, and PATCH actions. Keep your MindCloud API Key on your server; do not ship it in browser code, mobile apps, public repositories, or logs.
QWIC actions
All 23 published actions for this QWIC version. Each page documents the endpoint, arguments, and response controls.
- POSTAdd Knowledge Base Domain Data Source
- POSTAdd Knowledge Base Individual URL Data Sources
- POSTAdd Knowledge Base Text or File Data Sources
- PUTClose Conversation
- POSTCreate Bot
- POSTCreate Contacts
- POSTCreate Knowledge Base
- POSTCreate SMS Conversation
- POSTCreate WhatsApp Conversation
- PUTDeploy Bot Flow
- GETFetch Bot Flow
- GETFetch Knowledge Base Details
- GETGet Account Details
- GETGet Data Source Training Status
- GETList Bots
- GETList Templates
- PUTReassign Conversation To Agent
- PUTReassign Conversation To Team
- PUTSend Agent Response to Conversation
- PUTSend Visitor Response
- PUTSet Events Webhook URL
- POSTStart API Conversation
- PUTUpdate Conversation Variables
Related apps
More apps on the Universal API, behind the same REST shape. Or browse all apps.