Get Parent Ticket

GET

Query

Arguments

boolean

Set true to return the full parent ticket object instead of only the parent ticket ID.

numberrequired

Jitbit child ticket ID.

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Try this request

Request

curl --request GET \
  --url "https://connect.mindcloud.co/v1/universal/jitbitHelpdesk/0.0.8/actions/get-parent-ticket" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --get \
  --data-urlencode 'connectionId=$CONNECTION_ID' \
  --data-urlencode 'id=undefined'

{
  "success": true,
  "data": [
    {
      "categoryId": 1,
      "issueDate": "string",
      "lastUpdated": "string",
      "status": "string",
      "statusId": 1,
      "subject": "string",
      "ticketId": 1,
      "url": "https://example.com",
      "userId": 1
    }
  ],
  "meta": {}
}

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