Send Message

Sends conversation messages in eGain Conversation Hub.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

stringrequired

Conversation account address.

stringrequired

Channel type for the conversation account.

stringrequired

Customer contact address.

stringrequired

Customer contact type.

stringrequired

Entry point ID for the conversation.

string

Raw message content object.

stringrequired

Text message content.

stringrequired

Message type value.

stringrequired

Sender client type.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/eGain/0.0.5/actions/send-message" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "messages.message[0].conversation.account.address": "",
  "messages.message[0].conversation.account.channel.type": "",
  "messages.message[0].conversation.customer.contacts.contact[0].address": "",
  "messages.message[0].conversation.customer.contacts.contact[0].type": "",
  "messages.message[0].conversation.entryPoint.id": "",
  "messages.message[0].content.text": "",
  "messages.message[0].type.value": "",
  "messages.message[0].sender.type": ""
}'

{
  "success": true,
  "data": [],
  "meta": {}
}

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