Create Orchestration

Creates a new orchestration in eGain.

POST

Query

Field selectionChoose which fields should be included in the response. Learn more

string

Comma-separated response fields to include.

Body

Arguments

booleanrequired

Whether the orchestration is active.

stringrequired

Bot client application ID.

stringrequired

Bot participant ID.

stringrequired

Customer application ID.

string

Orchestration description.

stringrequired

Agent application ID used on escalation.

stringrequired

Orchestration name.

Try this request

Request

curl --request POST \
  --url "https://connect.mindcloud.co/v1/universal/eGain/0.0.5/actions/create-orchestration" \
  --header "Authorization: Bearer $MINDCLOUD_API_TOKEN" \
  --header "Content-Type: application/json" \
  --data '{
  "connectionId": "$CONNECTION_ID",
  "active": false,
  "applications.botConfiguration.bots[0].id": "",
  "applications.botConfiguration.bots[0].participant.id": "",
  "applications.customerConfiguration.customer.id": "",
  "applications.botConfiguration.bots[0].onEscalation.agent.id": "",
  "name": ""
}'

{
  "success": true,
  "data": [],
  "meta": {}
}

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